maintenance contracts

The Maintenance Contracts module allows you to control maintenance contracts offered to your customers by yourselves, with full integration to the sales, stock and customer databases.

Comprehensive details can be held against each contract, allowing for multiple items to be held against each contract, Quick and accurate enquiry and reporting facilities give up-to-date status reports on all contracts within the system.

Contracts are given specific start and end dates. Renewal rates can be set against each contract, allowing for the same contract details to be held over a number of terms. Renewal letters can be pre-produced with the new rate.

Payments can be made against existing contracts using the fast batch entry program, or via the automatic payment screen for direct debit or standing order payments. Individual payments can also be made.

Extensive reporting and enquiry programs allow for the on-screen or printed production of overdue payment lists, overdue letters and renewal lists.

Integration to existing data
Overdue payment enquiry
Overdue letters
Automatic payments
Fast batch payment
Full payment history
Communication logging
Payment reminders